This personal data protection policy applies to this website, as well as to any other online initiative belonging to the company La Villa Castellane and collecting personal data (the "Supports"). Accordingly, this Policy does not apply to third party websites, including those that may be mentioned on our Materials via a web link.
WHAT DATA DO WE COLLECT FROM YOU?
With your prior consent, when you use our Materials we may collect and process some or all of the following data:
the data you provide (i) by filling in forms, (ii) by uploading content online, (iii) by subscribing to online services (e.g. applications and social network pages) or (iv) by sending us correspondence:
first and last name;
age/date of birth;
your opinion of our products;
payment information (on E-commerce Media);
your purchase history (on E-commerce Media);
any special requests you may make of us (primarily for archival purposes);
any photos or videos of you that you wish to share.
We may ask you to complete surveys that we use for scientific and statistical purposes.
DO WE COLLECT YOUR IP ADDRESS AND COOKIES?
We may collect your IP address and browser type for system administration and/or statistical purposes and without identifying any other individual information.
Internet browsers are usually set to accept cookies by default, but you can easily change this by modifying your browser settings. However, please note that if you choose to disable cookies, some parts of our Materials may not be accessible.
If you have any questions about cookies: contact us at [email protected]
HOW DO WE USE YOUR PERSONAL DATA?
We primarily use your personal data to manage our customers/prospects, and in particular to respond to your requests or to send you regular news and information about our products, brands, operations and/or Materials that may interest you.
We also use your data to enhance your digital experience on our Materials: to understand your interest in our Materials and their content, to manage your online account, to validate your participation in our operations, to process your payments, to ensure that our Materials are presented in a way that is most suitable for you and your device, and to protect you against possible fraudulent actions.
HOW CAN YOU ACCESS YOUR PERSONAL DATA?
If you identify an error in this data or if you consider it incomplete or ambiguous, you may also ask us to correct, complete or clarify it.
You may also object to your data being used for commercial prospecting purposes or communicated to third parties for this purpose.
Finally, you can ask us to delete any personal data we hold about you. However, please note that we may keep a record of your data for archiving purposes (in particular when required by law).
DO WE SHARE YOUR PERSONAL DATA?
Please note that we strictly require our service providers to use your personal data only to administer the services we ask them to provide. We also require our service providers to always act in accordance with applicable data protection laws and to pay particular attention to the confidentiality of such data.
WHERE DO WE STORE YOUR PERSONAL DATA?
Your personal data is stored either in our databases or in those of our service providers.
In some cases, and mainly for technical reasons, these databases may be stored on servers located outside the country (including outside the European Union) from which you originally entered the data.
IS YOUR PERSONAL DATA KEPT SECURE?
We aim to always store your personal data in the safest and most secure manner, and only for as long as is necessary for the purpose of the processing. To this end, we take appropriate physical, technical and organizational measures to prevent, as far as possible, any alteration, loss or unauthorized access to your data.
On our E-Commerce Media, we manage your payment information using methods that meet industry standards (such as PCI DSS).
In accordance with the law n°78-17 of January 6, 1978 modified relating to data processing, the files and freedoms, you have a right of access, of modification, correction and suppression of the data concerning you. To exercise this right, you must send us a request accompanied by an identity document to: [email protected].